PRIVACY POLICY

Effective Date: 02.01.2016
Company: Stitch & Tail Co.
Website: www.stitchandtailco.com
Email Contact: contact@stitchandtailco.com

1. INTRODUCTION

Stitch & Tail Co. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains:

  • What information we collect

  • How we use it

  • How we share it

  • Your rights under California law

  • How to exercise those rights

This Policy applies to information collected through:

  • Our website

  • Online purchases

  • Email communications

  • Marketing activities

  • Customer service interactions

2. INFORMATION WE COLLECT

We collect the following categories of personal information:

A. Identifiers

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number

  • IP address

  • Account username

B. Commercial Information

  • Purchase history

  • Products viewed

  • Transaction details

  • Payment confirmation data

C. Internet Activity Information

  • Browsing history on our site

  • Device type

  • Browser type

  • Pages visited

  • Time spent on pages

  • Referring website

D. Payment Information

Payment information is processed through third-party payment processors (e.g., Shopify Payments, Stripe, PayPal). We do not store full credit card numbers.

E. Marketing Information

  • Email subscription preferences

  • SMS marketing opt-ins

  • Promotional engagement data

3. HOW WE COLLECT INFORMATION

We collect information:

  • Directly from you (when you purchase or sign up)

  • Automatically through cookies and tracking technologies

  • From Shopify and payment processors

  • From analytics providers (e.g., Google Analytics)

4. PURPOSES FOR COLLECTION

We collect personal information for the following business purposes:

  • To process and fulfill orders

  • To ship products

  • To provide customer support

  • To communicate order updates

  • To detect fraud

  • To improve website functionality

  • To conduct marketing (if consented)

  • To comply with legal obligations

We do not collect personal information for unrelated or incompatible purposes.

5. COOKIES & TRACKING TECHNOLOGIES

We use:

  • Essential cookies (required for checkout)

  • Performance cookies

  • Analytics tools

  • Marketing cookies (if applicable)

You may disable cookies in your browser settings; however, doing so may affect website functionality.

6. SHARING OF PERSONAL INFORMATION

We may share personal information with:

Service Providers

  • Shopify (ecommerce platform)

  • Payment processors

  • Shipping carriers

  • Email marketing providers

  • IT and hosting providers

  • Analytics providers

Legal Compliance

We may disclose information if required by:

  • Court order

  • Subpoena

  • Government request

  • Legal obligation

We do not sell personal information in exchange for monetary compensation.

If we engage in targeted advertising or cross-context behavioral advertising, it may be considered “sharing” under California law.

7. CALIFORNIA PRIVACY RIGHTS (CCPA/CPRA)

If you are a California resident, you have the right to:

A. Right to Know

Request disclosure of:

  • Categories of personal information collected

  • Specific pieces of personal information

  • Categories of sources

  • Business purposes for collection

  • Categories of third parties receiving information

B. Right to Delete

Request deletion of personal information, subject to legal exceptions (e.g., transaction completion, fraud prevention, tax obligations).

C. Right to Correct

Request correction of inaccurate personal information.

D. Right to Opt-Out

If applicable, opt out of:

  • Sale of personal information

  • Sharing for cross-context behavioral advertising

E. Right to Limit Use of Sensitive Personal Information

If we collect sensitive personal information (e.g., precise geolocation), you may limit its use.

F. Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

8. HOW TO EXERCISE YOUR RIGHTS

You may submit requests by:

Email: [Insert Privacy Email]
Subject Line: “California Privacy Request”

We may require identity verification before processing requests.

We will respond within 45 days as required by law.

9. DATA RETENTION

We retain personal information only as long as necessary to:

  • Fulfill transactions

  • Provide customer support

  • Maintain tax and accounting records

  • Comply with legal obligations

  • Resolve disputes

Retention periods vary depending on the nature of the information.

10. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information.

However, no method of internet transmission is 100% secure.

11. CHILDREN’S PRIVACY

Our website and products are not directed to children under 13.

We do not knowingly collect personal information from children.

If we learn that we have collected information from a child, we will delete it.

12. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of third parties.

13. DO NOT TRACK SIGNALS

Our website does not currently respond to browser “Do Not Track” signals.

14. INTERNATIONAL USERS

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

15. CHANGES TO THIS POLICY

We may update this Privacy Policy periodically.

Changes will be posted on this page with a revised Effective Date.

Continued use of the website constitutes acceptance of updates.

16. CONTACT INFORMATION

Stitch & Tail Co.
[Insert Business Address]
Email: [Insert Privacy Email]